Reinstall keycode problems – Knowledge Base

If you have previously installed or registered your Empire: Total War keycode to a STEAM account make sure that upon reinstall you choose:

Log into an existing Steam account

Once selected, you will be prompted to sign-in with your existing STEAM account details that were previously used.

If you have forgotten or do not remember your existing STEAM account details click on:

Retrieve a lost account

Follow the on-screen instructions to retrieve your lost STEAM account.

If you still encounter keycode problems, contact STEAM Support for further assistance:

https://support.steampowered.com/

Please be advised that in order to submit a support query you may need to create a STEAM Support account:

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