Submit a request

A one sentence summary of your enquiry.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Please select the game or series your request relates to from the list. If you need specific assistance with a bundle, expansion or DLC pack please specify that in your description. If your game is not listed, please state the name of the game in your description. If you are requesting assistance with multiple games, please select only one and list any other titles in your description.

For phones and tablets, please include the model of the device in your description.

Select the checkbox if you are experiencing a payment related issue for example you haven't received your in-game purchase and if available, please attach your payment receipt below.

Please provide your Character Name.

Please provide the version number of your game as shown from login page.

Please provide the approximate time the issue occurred. MM/DD/YYYY HH:MM (AM/PM)

Your current location, or the location your product was purchased.

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