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If you have purchased the game from Google Play and you are receiving a message that the game is from an unofficial source, firstly try opening the Google Play app to check that there are no connectivity issues with this and the Store is showing as connected to the account you used to purchase the game.

Next go to Settings > Accounts > Google and make sure the only account shown here is the one you used to purchase the game. Multiple accounts here can sometimes interfere. To remove any accounts not used to purchase the game, select the account, tap the menu dots in the top right corner of the screen and select ‘Remove Account’.

Next ensure you are connected to WiFi and the connection is as strong and stable as possible. Once you have made sure all of those things are in order, please try the following steps, moving onto the next one if the error still occurs:

• Force close the FMT17 app, then relaunch it using the shortcut in your device’s Apps menu (not the ‘Open’ button on the game’s Play Store page).

• Force close the app again, turn your WiFi off and on again in your device’s Settings menu, then relaunch the app using the shortcut in the Apps menu.

• If this does not work, try rebooting your device and then try to run the game once again using the shortcut in the apps menu.

• Lastly, go to Settings > Apps > FMT17 and clear data, then uninstall the app, reinstall from the Play Store but open the game using the shortcut in the apps menu.

If you are still receiving this message after trying the above, please post in our Android Bugs Forum - we'll probably need to ask for some technical details from your device to help us work out what is happening.

Firstly, please ensure that the device's memory card is not mounted as an external drive on the computer. Mounting your device as an external disk will leave the game (and probably most of your other apps) unable to run.

Secondly, please try fully rebooting your device and running the game again. If neither of the above have met with any success, it's possible that some of the game's data may be corrupt - this is especially likely if you have only just installed the game and have never been able to get it to run. If this is the case, please try uninstalling the game, then restarting the device and re-installing the game from the Play Store.

If the game is still not working correctly for you, please create a new thread on our bugs forum http://community.sigames.com/forumdisplay.php/530-Android-Bugs-Forum

The most common cause of this issue is the use of overly aggressive cleaning apps that delete necessary skin data required by FMT 2017. If this happens, you will need to reinstall the skin data. To do this, uninstall the app, restart the device and re-install the game from the Play Store.

Please report it in the Android Bugs Forum http://community.sigames.com/forumdisplay.php/530-Android-Bugs-Forum providing as much information as possible including the device you are using and the Android version you are using. Screenshots are always very helpful.

There are a number of reasons you might want to access your save game - maybe you need to move it between devices or maybe we've asked you to send it to us to assist in reviewing a possible bug.

A guide for retrieving your save files from an Android device can be found here http://community.sigames.com/showthread.php/424416-Android-How-to-send-us-your-save-files .

You can run up to three nations. You can also customise how far down the pyramid you run.

Football Manager Touch 2017 uses the same language as the tablet is set to when you first boot the game. If you wish to change the language, do the following:

  • In game, go to the Preferences screen
  • Tap ‘Reset to default’
  • Close the game fully
  • Change the language on your tablet to the desired language
  • Boot FMT 2017. It should now be in the correct language

You can now change your tablet language back.

When you background an app on Android (ie the game is not the currently active window on screen), Android may decide it needs to free up some memory. If so, it may close FMC in the background. To combat this, we have introduced recovery saves.

If Android has killed the game in the background, then when you boot the game up again, the Start Screen will have a popup asking you if you want to restore your last save game. If you choose to restore it, the game will load a save from the point you backgrounded the game. If you choose not to, you can load your last manual save/autosave as normal.

Also, if you had backgrounded during a match, FMC is able to restore your mid-match progress from the point you backgrounded it. It just takes a few seconds to restore itself to the right point. As above, if you choose to not restore it, you can load your last manual save/autosave as normal.

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