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How to (Universal)

- Load Steam

- From the 'Library' section, right-click on the game and select 'Properties' from the menu.

- Select the 'Local Files' tab and click the 'Verify Integrity of Game Cache' button.

- Steam will verify the game's files

- this process may take several minutes. This will always download a number of files even if you've just verified the game.

- Once the process is completed, the Check Window will automatically exit.

- We recommend verifying your cache twice to make sure all files are fully downloaded.

To do this via the in-game preferences, follow the instructions below:

- Enter your in-game preferences

- Click the 'Interface' tab

- Within the 'General' panel change the 'Rendering Mode' from 'GPU Assisted' to 'Software'

- Click the 'Confirm' button

If you cannot access your preferences screen you can change this when first launching the game on the splash screens by pressing and briefly holding:

ALT + SHIFT + F10 all at the same time.

This should change the game from GPU Rendering to Software Rendering mode.

If you come across a bug within the game we'd very much appreciate you raising the issue for us via our community Bugs Forum which can be found here

- http://community.sigames.com/forumdisplay.php/502

Within this forum there are a number of subsections to post your particular issue. If you're not sure which area it's suited to, please just create a thread in the main forum and our testing team can move it to the relevant sub-forum.

Where you can, please try and provide an example of the issue with a save game. If you can provide a save game where we can reproduce the issue ideally just before the issue occurs that is most useful in allowing us to find the issue and fix it. To learn how to upload a save game to our FTP, please read the following Guides:

Using the FTP on PC

Using FTP on Mac

If you come across a database issue within the game we'd very much appreciate you raising the issue for us via our community Data Forum which can be found here – http://community.sigames.com/forumdisplay.php/504-Database-and-Research-Issues

Within this forum there are a number of threads specific to nations, so please use them to raise your issue.

Please remember these important rules when raising a data issue:

Much of the data in the database is of a subjective nature and many people will have different opinions about this kind of data and this must be respected.

We would request you all to adhere to the following three-point plan when posting in the data topics:

1. State what you think is specifically wrong with a particular piece of data.

2. State what you think the data should be.

3. State reasons/proof for your suggested corrections/improvements.

If you’ve forgotten your Steam username and password, go here to try and find your account - https://help.steampowered.com/#HelpWithLoginInfo

If you are unable to complete the account recovery process, you will need to try and verify your ownership of the account here - https://support.steampowered.com/kb_article.php?ref=5421-QTFB-3090

Please bear in mind Sports Interactive have no access to Steam accounts and password and cannot help in this situation. You must use Steam’s support in order to get support with this issue.

On a new machine, make sure you are signed into the same Steam account as where your game was originally installed and you saved your save game to the Steam cloud.

Go to the Load Game and select the 'Cloud' tab. Here will be listed all your saves on the cloud. Select a save game and then the 'Load' button to load your save.

You must have an active Internet connection to use the Cloud Save Settings.

On a computer that is fully synchronised with Steam Cloud saves for Football Manager, go to Load or Save game and select the 'Cloud' tab.

Here will be listed all your saves on the cloud. Select a save game and then the 'delete' button to remove them from the cloud.

You must have an active Internet connection to use the Cloud Save Settings.

To change the location of your Sports Interactive folder which contains save games, graphics and other files you need to add a command line to the game launch options.

To do this follow the instructions below:

- Go into Steam and right-click on the game.

- Select 'Properties' - Click 'Set Launch Options...'

- Copy the following into the dialogue box: --user_data_location=

- In the section, enter the exact path you wish the folder to be generated (ie D:\Users\ etc)

The next time you launch the game, your Sports Interactive folder will be created in this location.

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