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Android - Troubleshooting

Firstly, please ensure that the device's memory card is not mounted as an external drive on the computer. Mounting your device as an external disk will leave the game (and probably most of your other apps) unable to run. On older (pre ICS) Android devices, make sure the connection type is set to 'charge only'.

Secondly, please try fully rebooting your device and running the game again.

If neither of the above have met with any success, it's possible that some of the game's data may be corrupt - this is especially likely if you have only just installed the game and have never been able to get it to run. If this is the case, please try the following steps. We recommend using a file explorer app on your phone for this (Androzip and ES File Explorer are two good free examples):

  • Locate the ‘fmh2015_data’ folder on your device
  • If you have unlockables that you wish to keep, back up the game.cfg from within the '/data/' folder that is inside the 'fmh2015_data' folder
  • Delete the contents of the 'fmh2015_data' folder *except* for the ‘save_games’ folder
  • Re-start your phone
  • Reinstall the app from Google Play
  • Replace the game.cfg with your backup if you performed this step

The game should then give you the choice of which data to download once again

If the game is still not working correctly for you, please get in contact with us via the bugs forum (start your own thread so we can keep track of the issue

If you have purchased the game from Google Play and you are receiving a message that the game is from an unofficial source, try rebooting your device, ensuring you are logged into the Google Play account used to purchase the game, and then try to run the game once again. You should only need to do this once.

If this does not work, please try the following steps. We recommend using a file explorer app on your phone for this (Androzip and ES File Explorer are two good free examples):

  • Locate the ‘fmh2015_data’ folder on your device
  • If you have unlockables that you wish to keep, back up the game.cfg from within the '/data/' folder that is inside the 'fmh2015_data' folder
  • Delete the contents of the 'fmh2015_data' folder *except* for the ‘save_games’ folder
  • Re-start your phone
  • Replace the game.cfg with your backup if you performed this step
  • The game should then give you the choice of which data to download once again


If you are still receiving this message after trying the above, please post in our Android Bugs Forum - we'll probably need to ask for some technical details from your device to help us work out what is happening.

The most common cause of this issue is the use of overly aggressive cleaning apps that delete necessary skin data required by FMH 2015. If this happens, you will need to reinstall the skin data. Please try the following steps. We recommend using a file explorer app on your phone for this (Androzip and ES File Explorer are two good free examples):

  • Locate the ‘fmh2015_data’ folder on your device
  • If you have unlockables that you wish to keep, back up the game.cfg from within the '/data/' folder that is inside the 'fmh2015_data' folder
  • Delete the contents of the 'fmh2015_data' folder *except* for the ‘save_games’ folder
  • Re-start your phone
  • Replace the game.cfg with your backup if you performed this step
  • The game should then give you the choice of which data to download once again

There's a number of reasons why tweets from within the game may fail to post but here are some of the most common:

  • Flaky internet connection
  • Incorrect date/time on device
  • Attempting to post the same tweet multiple times within a certain time limit (i.e. multiple manager of the month awards)

If none of the above are valid, please feel free to let us know via the forums and we'll look into things.

This occurs when the Google Play Billing Service has crashed. Simply reboot your device and it should work correctly again.

If you find a bug in the match, please if possible use the ‘Save Match’ button at the left hand side of the Action Bar. You will then be able to review the match from the ‘View Match’ button on the start screen.

Please do report any such bugs on our forums. It would be especially useful if you could send us the match that contains the bug, these can be accessed via iTunes on iOS and using a file manager app on Android devices.

Football Manager Handheld 2015 contains two match engines, one of which – the ‘Enhanced’ engine - requires significantly greater processing power. The ‘Original’ match engine is also included for those with less powerful devices. 

On first run, the game will detect which match engine your device is best suited to using and select this for you. If you would like to change which Match Engine your device uses, you can do this from the Starting Configuration view of the Preferences screen. This change can only be made before starting a new career as it is not possible to switch engines during a save game for technical reasons.

If you find the FMH 2015 match engine takes too long to complete matches or seems slower than you would expect, please do visit our forums and let us know the device you are using, as this will help with any further work we do in this area.

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