Follow

Installer / Update won't complete or is slow

If you are experiencing a download issue i.e. slow/unresponsive, try clearing your Download Cache as detailed below:

- From the Steam Client Window;

- Click on ‘Steam’ (top left-hand corner) followed by ‘Settings’

- Click on the ‘Downloads’ tab

- Click on ‘CLEAR DOWNLOAD CACHE’

- Try to download the game again.

Clear_Cache.png

Should that fail to resolve your download issue, from the Download Section as CLEAR DOWNLOAD CACHE, try changing your region to another region to see if a better connection can be established:

Region.png

If the problem persists, please contact SEGA Customer Support by submitting a Support Request for further assistance.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk