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Game Crashes/ won't work/ won't launch - FAQ

(IMPORTANT) Before starting: 

1. Run an antivirus check to ensure your computer is virus free.

2. As this game is being updated via Steam, and as it cannot work without having Steam installed, it usually is installed in the Steam folder as this is the standard process.

3. Keep in mind that having NO BACKGROUND APPLICATION TURNED ON and no browser opened as well as your antivirus turned off will help ensuring that there are no files that could get corrupted when installing/downloading the game or parts of it (this happens sometimes). Therefore, while following the below steps, turn off your antivirus and ensure no other programs is running. Please keep in mind that while your antivirus is turned off your computer is no longer protected against viruses, and browsing the web without the antivirus could potentially harm your computer.


Note: After trying each solution, close the game before trying the following one.


What to try: (Ctrl+Click on links below or scroll down and expand relevant FAQ)

1. Update your graphics driver and sound driver

2. Disable your antivirus and windows firewall

3. Verify integrity of Game Cache

4. Changing language solution

5. Rename folder solution

6. Verify no mods are installed

7. Delete fx cache solution

8. Run game as Administrator

9. Check your Preference.script file

10. Lobotomy solution

11. Check for any programs that might interfere with the game or Steam, and disable them - If you are told you have a Virtual Driver or a Q: Driver this usually means you should disable them. (see this link from Steam:https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289)

12. Please do not forget to turn your antivirus back once all solutions have been done and after trying the game to see if your issue has been resolved.

If none of these solutions has helped, we will need more information about your system. 
Please create a thread in this section of the forum providing the following information:

a. Your DxDiag, in order to better understand what could eventually be conflicting with the latest patches and the computer used to play the game. For more information on how to provide the DxDiag, please click here to find a simple Walkthrough. 

b. Is your computer a laptop or a desktop?

c. Your preference.script file. You can find this opening a windows explorer page and copy pasting in the top bar the following: %AppData%\Roaming\The Creative assembly\Warhammer2\scripts

d. Your minidump file. If your game tries to load and crashes, this should create an mdmp file (mini dump crash file). You can find instructions on how to find it by clicking here.

How to update my Graphics drivers:

  • You first need to know what graphics card you have. Please open your DxDiag.txt and look for the "Display Devices" section.
  • You will generally either find Nvidia, AMD or Intel.
  • If your Graphics card is Nvidia, please go on the following website:http://www.nvidia.com/Download/index.aspx

a) The easiest way is to select the "Option 2: Automatically find drivers for my NVIDIA products." by clicking on the button "Graphics Drivers" in grey on the right hand side.
b) Or if you feel more comfortable you can use the "Option 1: Manually find drivers for my NVIDIA products."
c)You can find all the needed information in your DxDiag.txt in the following sections:

- "Display Devices"

- "System information"

d) if you have any issues please submit a support request to SEGA Support including your DxDiag for further assistance; Alternatively post your issue, including the information contained within the Display Devices & System Information Sections of your DXDIAG, on the Graphics Section of the CA Forums.

  • If your Graphics card is AMD, please go on the following website: http://support.amd.com/en-us/download

a) The easiest way is to select in the "Automatically Detect and Install" part on the right hand side of your screen the "Download Now" link.
b) For more experiences users you might prefer use the following information:
c) Desktop AMD users you can also choose to go http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064 Please read paragraph “f)” to find your laptop’s configuration.
d) You have to look for your graphics card name as it may have specific drivers you will need to install and might not be the first download link. 
e) To identify what is your graphics card, please read the top part of the following section of your DxDiag:

- "Display Devices"

f) Some cards may not be covered in this part of their AMDs website, in this case please use this URL instead: http://support.amd.com/en-us/download

a) The easiest way is to select in the "Intel® Driver Update Utility" part situated on the left hand side of the screen the "continue" button/link.
b) For more experiences users you might prefer use the following information:
a) Regarding the "1. Select a product family", choose Graphics
b) You can find all the needed information in your DxDiag.txt in the following sections:

- "Display Devices"

c) if you have any issues please submit a support request to SEGA Support including your DxDiag for further assistance.

Then download using the link provided by the official website of your graphics card. If you choose to use the beta drivers please do so at your own risk. Beta drivers are often provided by graphics card manufacturers “AS IS”, and have the possibility to cause issues with software and games on rare occasions. Should you have any issue with updating your graphics drivers or questions regarding them, please contact your graphics card manufacturer.

If you are having issues with your graphics card please visit the graphics card self-diagnostic FAQ.

- If your antivirus is running, disable it. Please keep in mind that while your antivirus is turned off your computer is no longer protected against viruses, and browsing the web without the antivirus could potentially harm your computer.

- The same must be done with your windows firewall.

- Launch the game.

- In Steam, select and right click on Total War: Warhammer II.

- Select Properties.

- Select the "Local Files" tab.

- Select "Verify Integrity Of Game Cache"

- Once this process is finished click Ok/Done.

- Exit and fully close Steam.

- Launch Steam.

- If you are automatically logged in to your account, please log out of your account.

- Log into your Steam account.

- Launch the game.

- Launch Steam

- Go in your game library and find Warhammer II

- Right click on Total War: Warhammer II in the game list (on your left hand side of the Steam window)

- Select Properties

- Select the language tab

- Change your current language to any other language –French for example-

- Shut down steam and reopen it

- Follow the “Verify Integrity Of Game Cache” again

- Go back to the language setting of Warhammer II as explained above

- Change the language back to English

- Launch the game.

- Open a windows explorer page and copy paste in the top bare the following:

%AppData%\Roaming\The Creative assembly

- Rename the Warhammer2 folder with any other name

- Launch the game

- If the issue isn’t solved this way please rename the folder back to Warhammer2

- Our How to verify you have no mods FAQ, should help you ensuring no mods are installed. Mods can sometimes generate conflicts with the game itself and cause crashes.

- Open a windows explorer page and copy paste in the top bare the following:

%AppData%\Roaming\The Creative assembly\Warhammer2

- Find the fx_cache file and delete everything in it.

- Launch the game.

To do so:

  • Right click on your steam desktop icon
  • Select properties
  • click on the compatibility tab
  • select in the privilege Level options "Run this program as an administrator"
  • Click on apply
  • Close the properties window and close steam completely
  • reopen steam and launch the game

If you are missing your preference script even though you did play the game previously at some point and the game won't launch please copy paste the below preference script text into a basic text file (notepad) and save this text file into the following folder with the Unicode incoding*: scripts in the Warhammer2 folder.

To find it:

  • Go to Start->Search and type run
  • New window will pop up and type in: %appdata%
  • this will open the appdata folder
  • Go to folder: Roaming
  • Go to folder: The Creative Assembly
  • Go to folder: Warhammer2
  • Go to folder: scripts


To save your file with the Unicode encoding please do as follow:

  • Save your file using the "save as" option
  • at the bottom you will find an Encoding drop down menu
  • click on it and select "Unicode" instead of "ANSI"
  • name the file preferences.script
  • Click save

Here is the preference text to copy/paste:

write_preferences_at_exit true; # write_preferences_at_exit <bool>, Write preferences at exit #
app_multirun true; # app_multirun <bool>, Allow multiple instances of the application #
x_res 1024; # x_res <int32>, Fixed window width #
y_res 768; # y_res <int32>, Fixed window height #
x_pos 440; # x_pos <int32>, Window position #
y_pos 125; # y_pos <int32>, Window position #
vfs_log_level 0; # vfs_log_level <int32>, 0 - off, 1 - mod-user, 2 - dev #
unit_test false; # unit_test <bool>, unit test (for daily build) #
gfx_first_run false; # gfx_first_run <bool>, First time application run #
gfx_video_memory 0; # gfx_video_memory <int>, Override available video memory (bytes) #
gfx_fullscreen false; # gfx_fullscreen <bool>, Run the application in fullscreen or not #
gfx_vsync false; # gfx_vsync <bool>, vertical synchronization #
explicit_thread_affinity true; # explicit_thread_affinity, Enable thread affinity #
enable_steam_update_thread true; # enable_steam_update_thread, Enable Steam Update Thread #
gfx_aa 0; # gfx_aa <int>, Set antialiasing, 0-no, 1 = FXAA #
gfx_texture_filtering 0; # gfx_texture_filtering <int>, Set texture filtering, 0-trilinear, 4- anisotropic 16x #
gfx_texture_quality 0; # gfx_texture_quality <int>, Set the quality of textures. 0 - small, 3 - ultra #
gfx_device_type 1; # gfx_device_type <int>, Set device type, 0-D3D11 1-D3D11, 2-GL3 3-D3D12 #
gfx_ssao false; # gfx_ssao <bool>, Enable Screen Space Ambient Occlusion buffer #
gfx_distortion true; # gfx_distortion <bool>, Enable Distortion Effect buffer #
gfx_depth_of_field 0; # gfx_depth_of_field <int>, Set depth of field quality 0 - off, 2 - high #
gfx_fog 0; # gfx_fog <int>, Set the fog level. 0 - low, 1 - high #
gfx_unlimited_video_memory false; # gfx_unlimited_video_memory <bool>, Enable unlimited video memory allocation #
gfx_tesselation false; # gfx_tesselation <bool>, Enable tesselation #
gfx_alpha_blend 0; # gfx_alpha_blend <int>, Set the alpha blending quality, 0 - alpha test, 1 - standard OIT, 2 - Intel accelerated AOIT #
gfx_gpu_select 0; # gfx_gpu <int>, Select gpu on a multi-gpu config, 0 = first gpu, 1 = second gpu, ... #
gfx_direct_resource_access false; # gfx_direct_resource_access <bool>, Enable Direct Resource Access #
gfx_sky_quality 0; # gfx_sky_quality <int>, Set the quality of sky. 0 - low, 3 - ultra #
gfx_unit_quality 0; # gfx_unit_quality <int>, Set the quality of units. 0 - low, 3 - ultra #
gfx_building_quality 0; # gfx_building_quality <int>, Set the quality of buildings. 0 - low, 3 - ultra #
gfx_water_quality 0; # gfx_water_quality <int>, Set the quality of water. 0 - low, 3 - ultra #
gfx_shadow_quality 0; # gfx_shadow_quality <int>, Set shadow quality. 0 - off, 4 - extreme #
gfx_tree_quality 0; # gfx_tree_quality <int>, Set tree quality. 0 - low, 3 - ultra #
gfx_grass_quality 0; # gfx_grass_quality <int>, Set grass quality. 0 - low, 3 - ultra #
gfx_terrain_quality 0; # gfx_terrain_quality <int>, Set terrain quality. 0 - low, 3 - ultra #
gfx_lighting_quality 0; # gfx_lighting_quality <int>, Set lighting quality. 0 - low, 1 - high #
gfx_unit_size 0; # gfx_unit_size <int>, Set unit size. 0 - small, 3 - ultra #
gfx_screen_space_reflections false; # gfx_screen_space_reflections <true|false>, Enable Screen Space Reflections. #
gfx_dx12_multi_gpu false; # gfx_dx12_multi_gpu <true|false>, Enable DirectX 12 multi GPU support. IMPORTANT: the Steam Overlay must currently be disabled or the game will crash ; Steam -> Settings -> In-Game -> Enable the Steam Overlay while in-game #
gfx_gamma_setting 2; # gfx_gamma_setting <float>, Set gamma correction #
gfx_brightness_setting 1.2; # gfx_brightness_setting <float>, Set brightness #
gfx_resolution_scale 1; # gfx_resolution_scale <float>, 0-1 Resolution scale that 3d scene is rendered at and then upscaled to fill the scene (so lower is better performance, but looks worse) #
gfx_screenshot_folder "./screenshots"; # gfx_screenshot_folder <folder>, Folder to where save screenshots relative to Empire directory #
gfx_gpu ""NVIDIA GeForce GTX 980""; # gfx_gpu <path>, The GPU description #
gfx_effects_quality 0; # gfx_effects_quality <int>, Set effects quality. 0 - low, 3 - ultra #
gfx_vignette false; # gfx_vignette <true|false>, Enable vignette #
gfx_blood_effects false; # gfx_blood_effects <bool>, Enable Blood effects #
batter_meter false; # battery meter <bool>, Show battery status #
porthole_3d false; # porthole_3d <bool>, If true, portholes in UI use 3d models. Otherwise use 2d images. #
fix_res true; # fix_res <bool>, Forbid window resizing #
fix_window_pos true; # fix_window_pos <bool>, Forbid window repositioning #
camera_move_speed 100; # camera_move_speed <float>, Set camera movement speed #
camera_turn_speed 5; # camera_turn_speed <float>, Set camera turn speed #
cinematic_smoothing -15; # cinematic_smoothing <float>, Set battle cinematic smoothing level, must be negative. #
default_battle_camera_type 0; # default_battle_camera <card32>, default battle camera: 0-totalwar 1-rts 2-debug 3-cinematic 4-arena #
mouse_wheel_sensitivity 50; # mouse_wheel_sensitivity <card32>, mouse wheel sensitivity: <0-100> default value = 50 #
invert_cam_x_axis false; # invert_camera_x_axis <bool>, invert camera tilting up/down #
invert_cam_y_axis false; # invert_camera_y_axis <bool>, invert camera panning left/right #
ui_mouse_scroll true; # ui_mouse_scroll <true|false>, Allow/disallow scrolling of the map by putting the cursor at the edge of the screen #
lock_cursor_to_window false; # lock_cursor_to_window <true|false>, If true, cursor will be clamped to confines of game window #
battle_camera_shake_enabled true; # battle_camera_shake_enabled <true|false>, Enable battle camera shake effects #
ui_colour_profile 0; # ui_colour_profile <0|1|2|3>, 0 = default, 1 = deuteranopia, 2 = protanopia, 3 = tritanopia #
ui_scale 1; # ui_scale <float>, Scale of UI, 1 is default size. Can range between 0.5-2, 0.5 being half size and 2 being double size, but can only scale up if running 1440p or larger res #
ui_selection_markers 1; # ui_selection_markers <int>, Show the selection markers under the units (0 is off, 1 is show on mouseover/hold space, 2 is locked on all the time) #
ui_path_markers 1; # ui_path_markers <int>, Show paths in naval battles (0 is off, 1 is show on mouseover/hold space, 2 is locked on all the time) #
ui_target_zones 1; # ui_target_zones <int>, Show firing arcs etc (0 is off, 1 is show on mouseover/hold space, 2 is locked on all the time) #
ui_unit_auras 1; # ui_unit_auras <int>, Show unit auras (inspiration/scare ranges) (0 is off, 1 is show on mouseover/hold space, 2 is locked on all the time) #
ui_unit_id_cats 1; # ui_unit_id_cats <int>, If true, will show category icon part of unit cats (0 is off, 1 is show on mouseover/hold space, 2 is locked on all the time) #
ui_unit_id_bars 2; # ui_unit_id_bars <int>, If true, will show bars (health, ammo) part of unit cats (0 is off, 1 is show on mouseover/hold space, 2 is locked on all the time) #
ui_unit_id_status 1; # ui_unit_id_status <int>, If true, will show status part of unit cats (0 is off, 1 is show on mouseover/hold space, 2 is locked on all the time) #
ui_unit_id_threat 1; # ui_unit_id_threat <int>, If true, will show threat of enemy units to current selection if just a single unit selected #
ui_unit_flags 2; # ui_unit_flags <int>, If true, will show 3d flags above units (0 is off, 2 is locked on all the time) #
ui_unit_tooltip_effects 2; # ui_unit_tooltip_effects <int>, If true, will show ability effects on unit tooltip (0 is off, 2 is locked on all the time) #
ui_leaf_clipping 2; # ui_leaf_clipping <int>, If true, will hide nearby leaves to make fighting in forests more user friendly (0 is off, 1 is just clip on hold space, 2 is locked on all the time) #
show_projectile_trails true; # show_projectile_trails <true|false>, Show projectile trails... #
ui_show_help_markers true; # ui_show_help_markers <true|false>, Show/hide the markers that indicate various things such as disembark zones and bastions #
ui_telestration_always_on false; # ui_telestration_always_on <true|false>, Enables telestration for single player (for if want to draw for replays, or videos, etc) #
ui_card_mode true; # ui_card_mode <bool>, Determines if card panel shown or minimised #
ui_radar_mode true; # ui_radar_mode <bool>, Determines if radar panel shown or minimised #
ui_radar_scale 1; # ui_radar_scale <float>, Scale of battle radar #
ui_unit_tooltip_expand_mode 2; # ui_unit_tooltip_expand_mode <0|1|2>, 0 = never expand, 1 = delayed expand, 2 = always expand #
battle_groups_locked_by_default true; # battle_groups_locked_by_default <bool>, If true, groups created in battle will default to locked formation groups. Otherwise will default to selection groups (default) #
battle_run_by_default true; # battle_run_by_default <bool>, If true, drag out orders (right click, alt+left, and shift right click drawing of paths) will run by default, otherwise will walk (default is run) #
battle_skirmish_default false; # battle_skirmish_default <bool>, If true, units in battle with skirmish will have it on by default #
battle_defend_default true; # battle_defend_default <bool>, If true, units in battle with skirmish will have it on by default #
scroll_transition_enabled true; # scroll_transition_enabled <bool>, If true, scrolling camera/tacmap will auto-transition between the two (default on) #
chat_window_pos_x 0; # chat_window_pos_x <int32>, chat windows position on screen #
chat_window_pos_y 47; # chat_window_pos_y <int32>, chat windows position on screen #
chat_window_width_scale 1; # chat_window_width_scale <float>, chat windows dimensions on screen #
chat_window_height_scale 1; # chat_window_height_scale <float>, chat windows dimensions on screen #
browser_window_pos_x 265; # browser_window_pos_x <int32>, browser windows position on screen #
browser_window_pos_y 159; # browser_window_pos_y <int32>, browser windows position on screen #
browser_window_width_scale 1; # browser_window_width_scale <float>, browser windows dimensions on screen #
browser_window_height_scale 1; # browser_window_height_scale <float>, browser windows dimensions on screen #
ui_unit_id_scale 0; # ui_unit_id_scale <float>, Sets scale of unit banners #
battle_realism_mode false; # allow_battle_realism_mode <bool>, Imposes legendary difficulty settings on battle ui; no radar, reduced tooltip and banner information for enemies and restricted camera #
ui_onscreen_kb false; # ui_onscreen_kb <true|false>, Enable on-screen keyboard for touch #
unit_info_expanded true; # unit_info_expanded <true|false>, If true, unit info panel will show all stats #
unit_info_show_description false; # unit_info_show_description <true|false>, If true, shows short description on unit info panel. If false shows bullet points summing up unit #
unit_info_shown_in_battle false; # unit_info_shown_in_battle <true|false>, If true, unit info panel is shown in battle #
alliance_faction_colours false; # alliance_faction_colours <true|false>, If true, units in battles will be coloured based on allegiance to player rather than using their faction colours to make it easier to tell units apart #
ui_show_space_bar_options true; # ui_show_space_bar_options <true|false>, If true, when holding space will show list of options to customise ui visualisation #
battle_time_limit 60; # battle_time_limit <int>, Sets the time (in minutes) for each battle. -1 for unlimited #
battle_difficulty 0; # battle_difficulty <int>, Sets the handicap for battles. Positive gives advantage. -2 is vhard, -1 is hard, 0 normal, 1 easy #
autoresolve_difficulty 0; # autoresolve_difficulty <int>, Sets the handicap for battles that are autoresolved. Positive gives advantage. -2 is vhard, -1 is hard, 0 normal, 1 easy #
campaign_difficulty 1; # campaign_difficulty <int>, Sets the handicap for campaigns. Positive gives advantage. -2 is vhard, -1 is hard, 0 normal, 1 easy #
advice_level 0; # advice_level <int>, Sets advice level in the game #
advisor_mode 2; # advisor_mode <int>, Sets Advisor options. 0 - text only, 1 - audio only, 2 - text and audio both #
adc_enabled true; # adc_enabled <bool>, Determines if aide de camp is enabled #
campaign_time_limit -1; # campaign_time_limit <int>, Sets the time (in minutes) for each round of the campaign. -1 for unlimited #
campaign_tacmap_filter_default -1; # campaign_tacmap_filter_default <int>, Bitmask filter remembered for tacmap icon filters; this one is for tacmap not in diplomacy #
campaign_tacmap_filter_diplomacy 0; # campaign_tacmap_filter_diplomacy <int>, Bitmask filter remembered for tacmap icon filters; this one is for tacmap in diplomacy #
automanage_regions false; # automanage_regions <true|false>, Let the AI manage taxes etc in players regions #
multithreaded_model_enabled true; # multithreaded_model_enabled <true|false>, Run the battle model on a separate thread #
subtitles false; # subtitles <true|false>, Display subtitles during movies #
force_large_armies_enabled false; # force_large_armies_enabled <true|false>, If true, will override limits for custom battle so can have as many large armies as want. However, there is a high chance of lag/crashing with too many units that a lot of machines cannot handle. #
sound_master_volume 100; # sound_master_volume <int>, master sound volume 0-100 #
sound_music_volume 100; # sound_music_volume <int>, music sound volume 0-100 #
sound_advisor_volume 100; # sound_advisor_volume <int>, advisor sound volume 0-100 #
sound_previous_advisor_volume 100; # sound_previous_advisor_volume <int>, Last modified sound value #
sound_vo_volume 100; # sound_vo_volume <int>, vo sound volume 0-100 #
sound_sfx_volume 100; # sound_sfx_volume <int>, sfx sound volume 0-100 #
sound_previous_master_volume 100; # sound_master_previous_volume <int>, Last modified sound value #
sound_previous_music_volume 100; # sound_music_previous_volume <int>, Last modified sound value #
sound_previous_vo_volume 100; # sound_previous_vo_volume <int>, Last modified sound value #
sound_previous_sfx_volume 100; # sound_master_previous_volume <int>, Last modified sound value #
sound_master_enabled true; # sound_master_enabled <true|false>, master sound enabled #
sound_music_enabled true; # sound_music_enabled <true|false>, music sound enabled #
sound_vo_enabled true; # sound_vo_enabled <true|false>, vo sound enabled #
audio_speaker_configuration 0; # audio_speaker_configuration <int>, 0 = 2.0 Speakers, 1 = 2.0 Headphones, 2 = 5.1, 2 = 7.1 #
audio_quality 0; # audio_quality <int>, 0 = high(default), 1 = medium, 2 = low #
audio_mute_in_background true; # audio_mute_in_background <true|false>, Mute game audio when not in focus #
audio_api_type 0; # audio_api_type <int>, 0 = detect, 1 = XAudio2, 2 = DirectSound, 3 = wasapi #
voice_chat_enable true; # voice_chat_enable <bool>, Enables VOIP functionality in Steam. (default = true) #
voice_chat_microphone_gain 100; # voice_chat_microphone_gain <int>, voice_chat_microphone_gain (0-100). #
voice_chat_microphone_gain_boost true; # voice_chat_microphone_gain_boost <bool>, Boost microphone gain. #
voice_chat_volume 100; # voice_chat_volume <int>, Voice chat volume (0-100). #
voice_chat_transmit_only_when_key_pressed true; # voice_chat_transmit_only_when_key_pressed <bool>, voice_chat_transmit_only_when_key_pressed (otherwise always trasnmitting). #
bink_use_thread true; # bink_use_thread <bool>, tells bink to use asynchronous update, increased performance on some systems, decreased on others. (default = true) #
number_of_threads 0; # number_of_threads <int>, Set the number of threads <= 0 - automatic, >0 = explicit number #
proximity_fading false; # proximity_fading <bool>, When enabled, entities will automatically fade out as get close to them rather than clipping with camera. #
unit_spotlights true; # unit_spotlights <bool>, When enabled, units will have a spotlight over their unit banners in underground battles to help see them. #
number_of_threads_for_campaign_pathfinder_cache 0; # number_of_threads_for_campaign_pathfinder_cache <int>, Set the number of threads to be used for the campaign pathfinder cache. This is independent from and additional to the number_of_threads. < 0 - automatic up to the specified number, >= 0 - explicit number #
campaign_zocs_always_shown_for_selected_force false; # campaign_zocs_always_shown_for_selected_force <bool>, Always displays the zone of control for the selected force, not just when the mouse is over it. #
autosave_to_disk_and_cloud false; # autosave_to_disk_and_cloud <bool>, Save a copy of autosaves to the cloud #
save_to_cloud true; # save_to_cloud <bool>, Default to saving to cloud #
incremental_autosave_enabled false; # incremental_autosave_enabled <bool>, If enabled, campaign will automatically create a new autosave each turn #

- Open a windows explorer page and copy paste in the top bare the following:

%AppData%\Roaming\The Creative assembly\Warhammer2

- If you have any saved games&nbsp;and/or Replays&nbsp;you don&rsquo;t want to lose, copy/paste them in another folder out of the game folders before going on.

- Follow the Light Lobotomy first (see below)

- Follow the Full Lobotomy second if the previous step didn't solve your issue

The "Appian Way Shuffle" (Nicks "limited lobotomy" or alternate 'Full Lobotomy': and "Redist. Reruns" together!)

Some behaviour including Freezing at Launcher or Title, crashing and other types of graphical artifacing may be solved by eliminating some basic Warhammer2 Appdata files, and the Steam files that may be telling Warhammer II that everything is hunky-dory when it isn't! (Keep in mind that you should have User Account Control OFF or you may run into some problems )

LIGHT LOBOTOMY

Try going to C:\Users\YOURUSERNAME\AppData\Roaming\The Creative Assembly\Warhammer2

and delete the following folders:

army_setups

battle_preferences

fx_cache

ui_cache Scripts

====================================================

FULL LOBOTOMY

====================================================

Step 1

Delete entire Warhammer2 folder (If you can't find Appdata or the Warhammer2 files, they may be hidden and Ctrl+F and search should find them.

Alternatively you can go to control panel and globally make all files visible.)

Step 2 

Exit Steam, then go to C:\PROGRAM FILES (X86)\STEAM and delete the following: APPUPDATESTATS.BLOB CLIENTREGISTRY.BLOB

Step 3

Reboot, restart steam and let it rebuild its files (which it will).

Now right click on your game in the Steam Library list. Choose 'Properties'&gt;'Local Files'&gt;'Verify Cache Files'

This may take a few moments.

See if you can play when complete.

If not proceed with the next step.

Step 4

Now, Go to the following directory:

- C:\Program Files (x86)\Steam\steamapps\common\Total War WARHAMMER\_CommonRedist\vcredist Here you will find these folders:

---2010

---2013

---2015

(Each folder contains a vcredist_x64 and a vcredist_x86, install/repair both)

Step 5

Then, go next door to C:\Program Files (x86)\Steam\steamapps\common\Total War WARHAMMER II\_CommonRedist\DirectX\Jun2010

INSTALL DXSETUP.exe

 

Step 6

Reboot.

Then restart Steam (it will update) and now verify cache files for Warhammer II again.

Play.

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